Shipping is arranged by the artist. Items ship within three business days of purchase by regular mail. If you have special requests (rush, deadlines, and so on) please reach out to us at QueLindaNFP@gmail.com and we'll do our best to accommodate.
Trust us when we say the rules for how to tax goods sold by a non profit are complicated. To protect the value of our artist's work, and to comply fully with various IRS provisions, Que Linda charges sales tax on all goods sold. Since Illinois (where we're based) is an origin-tax state, everything is taxed at the Illinois rate of 8.75%.
Unfortunately, because the majority of each sale is converted into a donation, the nature of our business means Que Linda cannot process returns. We understand a no-return policy can be challenging, especially when you're buying online, so we're here to help. Ask us any question you want before you buy, and if for some reason you're not happy with your purchase, please reach out to us and we'll do our best to make it right.